Health and Safety
Safety is a Top Priority
Please follow these health and safety protocols with us.
We kindly ask that we all work together to practice social distancing throughout the property. Please refrain from congregating in groups.
Please wash hands frequently for a minimum of 20 seconds. All team members are committed to the same practice. Hand sanitizing stations will be available throughout the property.
Clean & Sanitize
We are frequently sanitizing and cleaning all high-touch surfaces. The frequency of cleaning and disinfecting has been increased in all public spaces with an emphasis on frequent contact surfaces and high touch items.
Team members are required to wear face masks that cover their nose and mouth.
Creating an environment that is safe for our valued Guests and Team Members is a priority for our company. To that end, we have developed and implemented a comprehensive health and safety program across all of our properties. Designed to comply with applicable federal, state and local guidelines, our procedures focus on the Guest experience and Team Member interaction.
Our Team Members have received mandatory comprehensive initial and ongoing training on proper safety, social distancing, hand washing, cleaning, and disinfecting protocol, including proper usage of Personal Protective Equipment (PPE).
We are working closely with public health officials and adhering to guidelines set forth by the World Health Organization, Centers for Disease Control, and the US Environmental Protection Agency to take our already stringent safety and cleaning standards to the highest level.
Increased frequency of cleaning and disinfecting procedures will be followed to the extent allowable according to local gaming regulations. Should a gaming regulator require a more detailed or specific process or require an alteration to these procedures, we will follow the gaming regulatory guidance in addition to these procedures.
Frequently Asked Questions
Q: Are there any new safety protocols in place?
A: Yes, we have enacted several new safety and cleanliness protocols per the requirements set forth by the Louisiana Governor’s office, Louisiana Gaming Control Board and the Centers for Disease Control.