Meet Our Hosts

The Friendliest Place In Town

Meet Shreveport’s most dynamic and energetic Executive Casino Host team. As casino marketing professionals, Eldorado’s hosts are dedicated to ensuring that you have an outstanding experience with us. Whether it’s creating a relaxing weekend for you in our resort and spa, making reservations in The Vintage Steakhouse, or just familiarizing you with the latest promotions and giveaways, our hosts are here for you.

Gerald Harris

Player Development Manager

E: gharris@ballyshreveport.com

25 years in the gaming industry and enjoying every second of it!

Living throughout North America, Europe and Asia, I am honored to have found a Home right here at Bally’s Casino Resort, Shreveport Louisiana.  Having been giving the opportunity to manage the most amazing and diverse group of hosts anyone could ask for.  Their mission is to deliver the most personal and memorable guest experiences this region can provide. I would be delighted for you to come for a visit and meet in person this amazing staff.

Linda Mills

Executive Casino Host

I want to assist in making your experience both memorable and fun by providing personal, personalized attention and personalized service.

As a graduate of LSUS with a Bachelor of Science degree in Management and Administration, I am forever a student of life. I enjoy a good laugh, good company, and good food so just call, text, or email for more of all that we have to offer.

Together It’s Possible!

E: lmills@ballysshreveport.com

Kevin Whipple

Executive Casino Host

I have been with Eldorado Shreveport for 8 1/2 years, and have over 20 years of experience in the gaming industry, marketing specifically.

I’m passionate with developing relationships and getting to know all my players on a personal level.  I always try to treat my players with the upmost respect and to be as honest and sincere when taking care of their requests.

E: kwhipple@ballysshreveport.com

Pamela Tran

Director of International Marketing

I have been in the gaming industry over 25 years!

I just recently joined the Bally’s family in February from Las Vegas, and my focus is on our Asian/Bac players. I love meeting new people and building relationships with them.

E: ptran@ballysshreveport.com

Susie Summers

Executive Casino Host

I’m joining you from the MS Gulf Coast, where I have been in the gaming industry for the last 20 years at our sister property, Hard Rock, Biloxi—My experience includes food and beverage, table games, retail, hotel and player development. I am bilingual in Vietnamese and English, and can’t wait to make exciting connections with my players!

E: ssummers@ballysshreveport.com

Ashley Van Zyl

Casino Host

Hi, there!

I’m here to help my guests have the best time possible during their stay at Eldorado by providing meaningful connections and keeping my Players updated on all of the great things we have going on around property. I may be new to the casino industry, but I am dedicated, hard-working and ready to make lasting memories with my guests. Think of me as a one-stop-shop for all things Eldorado – All you have to do is check-in, give me a call, and I’ll handle the rest!

E: avanzyl@ballysshreveport.com

Colin Harper

Casino Host

Building sincere relationships and putting you in touch with what you want at Bally’s Eldorado is what I’m here to do! My job is to make it easy for you to enjoy the best of what we have to offer. Knowing my players personally and being a part of their story embodies the elements of Southern hospitality that I personally love.

From Shreveport, Los Angeles, and abroad, I bring my experiences of travel and my ability to relate to people back home to unfold the finest of the 318 to my players.

E: charper@ballysshreveport.com

Grace Dillon

Casino Host

Hello! I’m so glad to be back at my family casino, Bally’s/Eldorado Casino Shreveport. I worked here at Eldorado years ago and came back here recently to be a Supervisor at Noodle Bar, and now I’ve been promoted to Casino Host to help serve our Players. I love my job, and I’m so happy to be back with my amazing coworkers, as well as our guests.

If you ever need anything, just let me know and I will gladly serve you to my best of abilities!

E: gdillon@ballysshreveport.com